Privacy Policy | 8jili Official Online Casino Philippines

1. Introduction and Scope

Welcome to 8jili. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data for users accessing our services within the Philippines.

This policy applies exclusively to the 8jili platform and its official services. It does not apply to third-party websites, external payment portals, or other platforms you may visit after leaving our site. Once you navigate away from our domain, the privacy policies of those external sites govern your data.

2. Personal Information We Collect

We collect information necessary to provide a legal and secure gambling environment:

Account and Identity Data

Information provided during registration to create your account and ensure you are a unique user.

Verification Documents

Documents required for KYC (Know Your Customer) processes to verify your legal identity and eligibility to gamble.

Payment Data

Information necessary to facilitate deposits and withdrawals in PHP, managed through our partner payment providers.

Gaming and Transaction Activity

Records of your bets, wins, losses, and transaction history to maintain account accuracy and monitor for irregular patterns.

Device and Technical Data

IP addresses, browser types, device identifiers, and operating system information to optimize site performance and detect multi-accounting.

Support Communication

Records of your interactions with our customer support team to resolve issues and improve our service.

3. How We Collect Data

• Directly from you: Through registration forms, KYC uploads, and support requests.
• Automatically: Via cookies and server logs when you interact with our website or application.
• Partner providers: From our partner payment and verification services to confirm the validity of transactions and identities.

4. Why We Use Your Data

We process your information for the following legitimate purposes:

• Account Management: Creating and maintaining your player profile.
• Financial Processing: Handling deposits and withdrawals efficiently and securely.
• Compliance: Verifying that you meet the minimum age requirement and are a resident of the Philippines.
• Security: Detecting and preventing fraud, money laundering, and the creation of duplicate accounts.
• Personalization: Tailoring the gaming experience based on your preferences.
• Legal Obligations: Fulfilling requirements imposed on gambling operators by applicable laws.
• Marketing: Sending promotional offers only if you have provided explicit consent to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following limited circumstances:

• Service Providers: With partner payment processors, identity verification services, and technical infrastructure providers who help us run the platform.
• Legal Requirements: When compelled by law or requested by relevant authorities to comply with legal processes or regulatory investigations.

6. How We Protect Your Data

We implement robust technical and organizational measures to safeguard your information:

• Encryption: Data is encrypted during transit between your device and our servers.
• Access Control: Internal access to personal data is strictly limited to authorized personnel on a need-to-know basis.
• Isolation: Payment data is handled through secure, isolated channels provided by our payment partners.
• Monitoring: We employ continuous monitoring systems to detect and respond to potential security threats.

7. Cookies and Tracking

We use cookies to enhance your user experience, remember your preferences, and maintain security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency and applicable laws, you have the following rights regarding your data:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction: Request the rectification of inaccurate or incomplete information.
• Deletion: Request the erasure of your personal data where no legal obligation to keep it exists.
• Objection and Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we are required to retain certain data to comply with anti-money laundering (AML) and gambling regulations.

9. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected. The retention period is generally tied to the active lifecycle of your account, plus an additional period as required by applicable law in the Philippines for auditing and legal compliance.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately and any remaining funds will be handled according to our legal guidelines. Parents or guardians who become aware of a minor using our platform should report it immediately through our support channels.

11. Cross-Border Transfers

Some of our trusted service providers may operate outside of the Philippines. In such cases, your data may be transferred across borders. We ensure that appropriate safeguards are in place to maintain a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed about how we manage your data.